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  1. American Web Loan Help Center
  2. Customer Service

Articles in this section

  • Can I have two loans at once?
  • Can I view my payment history?
  • How can I view my next payment?
  • How did I end up here when I was applying on a different site?
  • How do I change my primary payment account?
  • How do I get my username and password?
  • How do I make additional payments or pay my loan in full?
  • I can no longer afford my payment, can it be reduced?
  • I changed jobs, can I update my loan payment due dates?
  • I haven’t paid my loan off yet but I’m in need of additional funds. Can I take out a 2nd loan with you?
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Why don’t you take credit card payments?

As a best practice, we choose not to pay credit with credit.

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Related articles

  • What can I do if I cannot make my payment on time?
  • Can I change my bank information?
  • How do I make additional payments or pay my loan in full?
  • Can I have two loans at once?
  • Why am I required to pay my loan off by check if I received my funds by check?
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The Otoe-Missouria Consumer Finance Services Regulatory Commission is the regulatory agency solely responsible for regulation of American Web Loan. American Web Loan is a tribal lending entity wholly owned by the Otoe-Missouria Tribe of Indians, a sovereign nation located within the United States of America. American Web Loan is licensed and regulated under the Otoe-Missouria Tribal Consumer Financial Services Ordinance.

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1Please visit our funding FAQ for specific information on application cut-off and processing times, our disbursement options, and when loan funds may become available for your use. Generally, business days means Monday through Friday, and we do not fund loans federal holidays or weekends. Same business-day funding may be available by wire transfer and direct deposit to select customers with valid accounts at qualifying banks. We do not charge a fee to disburse funds by wire and ACH, but your bank may assess a fee. Consult with your bank on their fee schedules and posting requirements.

Our loans are subject to terms and conditions. Not all applicants will qualify for a loan. Loans are not available in AR, CT, GA, NY or VT. New customers must be able to satisfy general eligibility requirements for underwriting approval. Returning customers who have received a pre-approved offer or offer code must continue to be able to satisfy the preselection criteria as shown in their offer.

Applicants must authorize us to verify any information provided for identity and digital verification, underwriting, and credit reporting. Verification and reporting may be ongoing and may require us to obtain information about you from, and share your information with, consumer reporting agencies and other sources. For more information, including applying for a loan, you should read our Privacy Policy which governs our information sharing practices, our Terms of Use which governs your use of our website, and our Mobile Application License Agreement which governs your use of our mobile app.

Before you apply for a loan with us, you should first seek credit counseling or meet with a nonprofit financial counseling service in your community because short-term, small-dollar loans are expensive forms of credit that should be used for short-term financial needs only, and not as a long-term financial solution.

AWL, Inc. dba American Web Loan is an equal opportunity lender that is wholly-owned by the Otoe-Missouria Tribe of Indians, a sovereign nation located in Oklahoma. AWL, Inc. is licensed and regulated under the Otoe-Missouria Tribal Consumer Financial Services Ordinance by the Otoe-Missouria Consumer Finance Services Regulatory Commission, which regulates all consumer financial services conducted from the Otoe-Missouria Tribe of Indians' reservation in Oklahoma.

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